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	<title>INGAGED &#124; Marketing Engagement Insights &#187; experience</title>
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	<description>Marketing Engagement Insights from the minds at Intertainment Media Inc.</description>
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		<title>iPad competitors need to focus on the experience of using their tablet PCs</title>
		<link>http://intertainmentmedia.com/blog/2010/02/14/ipad-competitors-need-to-focus-on-the-experience-of-using-their-tablet-pcs/</link>
		<comments>http://intertainmentmedia.com/blog/2010/02/14/ipad-competitors-need-to-focus-on-the-experience-of-using-their-tablet-pcs/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 00:44:24 +0000</pubDate>
		<dc:creator>David Spark</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[experience]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[media consumption]]></category>
		<category><![CDATA[Tablet PC]]></category>

		<guid isPermaLink="false">http://intertainmentmedia.com/blog/?p=304</guid>
		<description><![CDATA[I remember attending a computer trade show years ago in Vegas (I believe it was Comdex. Gives you an idea how long ago) and seeing an endless array of portable video players. At the time, the Apple iPod had come out, but it had yet to release a video version of its digital player. I ... <a href="http://intertainmentmedia.com/blog/2010/02/14/ipad-competitors-need-to-focus-on-the-experience-of-using-their-tablet-pcs/">Continue Reading</a>]]></description>
			<content:encoded><![CDATA[<p>I remember attending a computer trade show years ago in Vegas (I believe it was Comdex. Gives you an idea how long ago) and seeing an endless array of portable video players. At the time, the Apple iPod had come out, but it had yet to release a video version of its digital player. I went to talk to a few of the manufacturers of the media players about their devices. After the obvious discussion of how big the hard drive was, the resolution, and the price, I asked what I think is the most important question with media players, &#8220;How do you get the movies onto the device?&#8221; Everyone I spoke to just said, &#8220;Oh, we have software for that.&#8221; Did they have a demo of the software? No.</p>
<p>It&#8217;s no surprise that none of those media players are around today.</p>
<p>Apple at that time had already proven the successful marriage of device (iPod) and application (iTunes). It was truly simplicity. I remember when I installed my iPod for the first time, I was blown away at the simplicity. It just found all my MP3s and sucked it into the device without any difficulty. It was the best consumer product experience I had ever had. Many competing products claimed, &#8220;Oh, you can just bring all your music into our device,&#8221; but it was far from simple.</p>
<h3><span style="color: #008000;"><strong>Hey tablet PC makers, don&#8217;t let software be an afterthought</strong><br />
</span></h3>
<div class="wp-caption alignnone" style="width: 250px"><img title="Lenovo Ideapad U1 Hybrid" src="http://farm5.static.flickr.com/4007/4247602464_b5ed80aff5_m.jpg" alt="Lenovo Ideapad U1 Hybrid" width="240" height="214" />
<p class="wp-caption-text">Lenovo Ideapad U1 Hybrid</p>
</div>
<p><span id="more-304"></span>While I&#8217;m still suspect of whether the iPad will be successful given how we&#8217;ve become so accustomed to inputting information through keyboards (see <a href="http://technologizer.com/2010/01/31/will-the-ipad-follow-the-failure-of-voice-dictation-software/">Will the iPad Follow the Failure of Voice Dictation Software?</a>), I am buoyed by the fact that they&#8217;re continuing on their tradition of simply acquiring and managing media. Their online bookstore is just an extension of the iTunes experience. While Amazon has successfully simplified the content gathering experience with the Kindle, I&#8217;m not seeing the same with other tablet computers.</p>
<p>If everyone knows what it takes to be successful against Apple, why do manufacturers of media consumption devices continue to ignore the content input experience? We saw it with MP3 devices, then video devices, and now we&#8217;re going to see it again with iPad competitive tablet devices. Take a look at <a href="http://www.pcworld.com/article/186281/the_dawn_of_the_tablet_pc_ces_2010_roundup.html">PC World&#8217;s round up of Tablet PCs from this year&#8217;s CES</a>. The obsession over the mechanics under the hood and not the actual experience using the device just points to the impending failure of all these competitors.</p>
<p>Yes, the current version of the iPad is hamstringed severely and I&#8217;m not going to jump out and get version 1.0. But they&#8217;re definitely creating a new type of media consumption (to a lesser extent media creation) experience. And while I was down on it in my Technologizer article, I want to be proven wrong. I want to see people adapt to a new experience of consumption and computing in somewhat the same way they&#8217;ve done with the iPhone.</p>
<div class="wp-caption alignnone" style="width: 250px"><img title="MSI Tablet PC" src="http://farm3.static.flickr.com/2693/4256850977_338753a498_m.jpg" alt="MSI Tablet PC" width="240" height="160" align="right" />
<p class="wp-caption-text">MSI Tablet PC</p>
</div>
<p>Except for the Kindle, the competitors are just trying to slam technology into a device. They&#8217;re not focused on creating an experience. Yes, these tablet PC manufacturers will sell a few units, but they won&#8217;t capture grand mind share like Apple can.</p>
<p>Prior to the release of the iPhone, I received a competitive handheld computing device from Nokia, the Nokia 810. It was a painful computing experience. After toying around with it for a few hours, I gave up and it sits in my drawer. If I could recognize how annoying it was to use, why did they release the device? Don&#8217;t you sometimes think the manufacturers don&#8217;t use their products first?</p>
<p>If you don&#8217;t love the experience, guess what? We won&#8217;t either.</p>
<p>Creative Commons photo attribution: <a rel="cc:attributionURL" href="http://www.flickr.com/photos/ndevil/">ndevilTV</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></p>
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